Bordercall Technology
The technology of a global firm.
The attention of one that knows your name.
Your team and your employees get the same real-time visibility, secure document handling, and proactive updates the largest immigration firms offer — without ever becoming case number 4,000.
TN · Mechanical Engineer
Beneficiary: J. Alvarez · Sponsor: Nordic Steel Co.
- Passport & travel history Received
- Degree & credential evaluation Received
- Employer support letter Received
- DS-160 confirmation Awaiting
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Why it matters
Enterprise tools shouldn’t mean enterprise anonymity.
The big national providers built impressive technology — then buried their clients inside it. At Bordercall, the same platform-level visibility runs on a caseload small enough that a person, not a ticket queue, is watching your matter. You get the dashboard and the direct line.
And that efficiency isn’t built on cheap labor. Our speed comes from technology, not an overseas back office — so you get competitive rates, with your confidential file handled in-house and never sent overseas.
Inside your portal
One secure place for every case.
Everyone who touches a matter — the employee, your HR and mobility team, sometimes family — works from the same organized case file instead of a tangle of email threads.
Secure document collection
Clients see exactly what’s needed and upload it straight into the case file — no email attachments, no lost versions.
Real-time case tracking
Every milestone — received, in preparation, filed, decided — updates on its own, so no one has to ask where things stand.
Proactive updates
Automatic email and optional text alerts reach clients the moment something needs attention or a status changes.
Room for every stakeholder
Invite the employee, your HR contacts, and family members — each with the right level of access to the matter.
Guided questionnaires
Smart intake collects the details we need once, then carries them into the right government forms for our review.
A line to your legal team
Ask questions and get answers inside the portal, tied to the case — not buried somewhere in an inbox.
Working with Bordercall
A direct line, from first call to approval.
The big providers route you to whoever’s free. Here, the same team stays with your case the whole way — so you always know who’s handling your matter and how to reach them.
Talk to the people on your case
Questions go straight to the team preparing your filings — not a call center or a support ticket.
The same team, start to finish
Whoever opens your case sees it through to a decision. Nothing gets handed to a stranger halfway through.
A real reply, usually within a business day
Messages in the portal reach your team directly, not a queue — and get a real answer, not an auto-response.
The difference
Same visibility. Very different experience.
With Bordercall
- +A deliberately small caseload, so yours gets attention
- +The same people handle your case start to finish
- +Message your actual legal team inside the portal
- +Enterprise-grade tracking, with a firm that knows you
At a high-volume provider
- —You’re one of thousands of open matters
- —Updates come from whoever picks up the ticket
- —Questions route through a general support line
- —A portal that treats every client the same
Built around your program
Made for cross-border talent.
From a single engineer’s TN to a manufacturer’s full mobility program, the portal scales with your caseload — and every visa type lives in the same clear workflow.
Security & privacy
Your people’s information, protected.
Client data is encrypted in transit and at rest and hosted on access-controlled cloud infrastructure. Role-based permissions mean each person sees only the cases they should — the employee, the employer, and our team each get their own view.
See it live
Walk the portal with your own cases.
We’ll show you and your HR team the exact workflow for the visa types you actually file — and meet the team who’ll be handling them.